Terms and condition

Terms of Service

These terms and conditions (the "Terms") constitute a legally binding contract between you, the user, and us. Please take the time to read these Terms carefully as they explain the legal relationship between you and us and will govern your use of the Platform and the services made available through it.

By accessing or using the Platform and/or any content, materials or services made available through it you are agreeing to be legally bound by these Terms.

We reserve the right to change these Terms from time to time in our sole discretion. Your use of the Platform will be subject to the most recent version of the Terms posted on the Platform at the time of such use. Although we recommend that you read through the Terms available on the Platform from time to time, so that you can be sure that you are aware of the latest version, we will give you reasonable prior notice if we intend to make any changes to these Terms that may be materially to your detriment before such changes take effect.

  1. Contact us
    1. If you would like to contact us about the Platform, please do so using the following details:
      Email: help@bvunza.com
      Tel08020778784
  2. Registration
    1. You do not need to register as a member of the Platform in order to browse some sections of the Platform, but you may not be able to access all of the features of the Platform unless you register with us and create an account on the Platform. If you are browsing the Platform and have not yet registered with us, your use of the Platform will still be subject to these Terms.
    2. You are only permitted one account on the Platform. Multiple live accounts are not permitted. By registering with us you are representing and warranting to us that: (i) you have not previously been banned from the Platform; and (ii) you do not already have an account registered with us.
      1. You agree that all registration information you submit to the Platform will be truthful and accurate and you will maintain the accuracy of this information. Agents found to be falsely registering will be removed from the Platform. All agents using bvunza must read and abide by our Code of Practice
    3. Your account is for your use only and you agree that you will not share your account with any other person. It is your responsibility to keep your password secure. You will be responsible and liable for any actions of any person logging into the Platform using your username and password (including, without limitation, any adverts posted on the Platform via your account). You should notify us immediately if you suspect that anyone else knows your password or that anyone has accessed your account without your permission. Unless we have been notified otherwise will be entitled to assume that any person logging into our Platform using your username and password is you.
    4. We may at any time and for any reason refuse to accept a registration from any person.
  3. Access and use of the Platform
    1. We do not charge any fees for registering an account with us. Some aspects of the Platform are also made available free of charge, such as placing a single standard advert and browsing and searching on the Platform.
    2. We also offer a number of additional features and functionality on the Platform that are only available to members who have paid to upgrade their account. For more details on how to upgrade your account please refer to clause 5 below.
    3. You agree not to use the Platform or any information or material made available to you on the Platform, in any improper or unlawful manner or in breach of any rule, regulation, legislation or licence that applies to you.
    4. Without limiting the foregoing, you agree that when using the Platform you will not:
      1. harass others or disclose personal information about others that could amount to harassment;
      2. publish, post, upload, store, distribute or disseminate any unlawful, defamatory, infringing, obscene, sexually explicit, harmful, confidential, libellous, hateful, threatening or otherwise illegal material or information, or anything which might constitute a criminal or civil offence;
      3. upload files that contain software or other material which are the Intellectual Property Rights of any third party, or which are protected by rights of privacy or publicity of any third party without having received all necessary consents;
      4. upload files that contain viruses, corrupted files, or any other software or programs that may interfere with or damage the operation of the Platform or any other computer;
      5. impersonate others or create false accounts or adverts on the Platform;
      6. promote any activity that is illegal;
      7. use software or any other means to harvest information from the Platform;
      8. Send chain letters, junk mail, "spamming" material or any other form of bulk communication;
      9. act in contravention of any policies for uploading content and/or posting adverts that we may make you aware of from time to time; or
      10. do or omit to do anything that, in our opinion:
        • brings us or the Platform into public disrepute, contempt, scandal or ridicule;
        • damages or puts at risk any other users of the Platform; or
        • materially prejudices us or the Platform.
    5. You agree to comply with all reasonable instructions that we may give you regarding your use of the Platform.
    6. You are responsible for obtaining (at your own cost) all necessary equipment and telecommunications services required to access and use the Platform.
    7. You agree that we may suspend access to the Platform temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control and we shall not be liable to you in any way for such suspended access.
  4. Posting and responding to adverts on the Platform
    1. All property adverts posted to the Platform must be for residential lets only and must be compliant with all appropriate legislation.
    2. You need to register an account with us in order to post an advert on the Platform. There are two types of advert that can be posted on the Platform. For more information please refer to the FAQ section.
    3. To post an advert on the Platform click on the "Post ad" link on the homepage and follow the instructions. By posting an advert on the Platform you are representing and warranting (which is a legal promise) to us that:
      • all the information you include in your advert will be truthful and, to the best of your knowledge and belief, accurate and not in any way misleading;
      • any photos you include in your advert will be current and accurate representations of the room(s) or item(s) you are advertising;
      • you have all necessary rights and permissions to advertise and/or rent or let the applicable room or property or item (note we reserve the right to request proof of such rights and/or permissions); and
    4. You may not:
      • post multiple adverts for the same room, item and/or property;
      • post dummy or fake adverts for rooms, items and/or properties that aren't available for let or aren't available to be viewed.
    5. You are responsible for the content of any adverts you post to the Platform, including any errors, omissions or inaccuracies contained in such adverts. We accept no liability to you or any other person for the content of any adverts posted on our Platform. We advise that you check the content of your advert immediately after posting it to the Platform to ensure you are happy with it. You may edit or remove any adverts you have posted on the Platform at any time by logging in to your dashboard and clicking on the "active ad" then "view ad" then "edit ad". For more details on how to do this please refer to the FAQ section.
    6. You agree to only contact advertisers by means of the official "contact advertiser" options available on each advert. For your own security, you must not use any contact details contained hidden within images.
    7. You may contact other members of the Platform via our on-site messaging system. However, please be advised we will not reveal any of our members' contact details or other personal information without the relevant members' permission. We reserve the right to monitor all communications between Users via our on-site messaging system in order to investigate any suspected breach of our terms and conditions, any illegal behaviour or any other misuse of our service, or for any other reasonable reason as determined by us from time to time. We reserve the right, in our discretion, to discard communications sent via the messaging system on our Platform after a minimum of fifty six (56) days or otherwise immediately if we feel that the message is unlawful or inappropriate.
    8. We reserve the right to refuse to list or deactivate any advertisements or edit any User Generated Content we deem, in our reasonable discretion, to be in violation of these Terms or which we are instructed to refuse to list or deactivate by any court or law enforcement or regulatory authority. In such cases no refunds will be given. We reserve the right to request proof of your right to post adverts and/or other User Generated Content. In the event we:
      • receive any complaints about an advertisement or advertiser;
      • receive notice of an investigation into an advertisement or advertiser by any law enforcement or regulatory authority; or
      • otherwise become aware of any violation of these Terms or any illegal behaviour conducted by an advertiser, we reserve the right to temporarily suspend or deactivate (with or without notice) any advertisement or account in question while we investigate the matter.
    9. We reserve the right to upload any adverts that are posted to the Platform to other relevant portal websites from time to time, such as other third-party property search websites.We will never post users' contact details with their ads on third-party websites.
    10. Rent Agency Fee Settings
      anything contrary posted will be sanctioned
  5. Upgrading your account
    1. You may upgrade your account at any time by clicking on the "Upgrade" link on your "dashboard" section of our Platform.
    2. For more details of the different upgrade options available, and payment options on offer, please refer to the Upgrade section of our Platform.
    3. When you choose to upgrade your account we will charge you a payment for the upgrade period you have chosen. Payments will be processed by our third party payment processor, currently Paystack using their secure server or any other payment method as advertised on the Platform from time to time.
    4. Your account will automatically revert to a standard membership at the end of your upgrade period unless you opt to extend your upgrade period by using the bonus option or by making a further payment. We will only charge you for the period you have selected to upgrade for. By giving us your payment card details you are not granting us any continuing authority to automatically extend your upgrade period unless you have specifically opted to make regular, ongoing payments as part of a monthly subscription package.
  6. Termination
    1. We may remove the Platform or cease the provision of any of the services made available through it, or terminate your membership of the Platform, at any time in our sole discretion for any reason whatsoever.
    2. In the event that we remove the Platform or terminate your account through no fault of your own and in circumstances where you have not breached these Terms you will be entitled to a refund for any unused subscription fees that you have pre-paid to us.
    3. We may in our absolute discretion either suspend or terminate any accounts which we deem to be in violation of any of these Terms. If you are found to have breached these Terms and we choose to terminate your account you will not be entitled to a refund of any subscription fees you have pre-paid to us.
    4. You may de-activate (either temporarily or permanently) your account with us at any time by notifying us that you wish to do so at the following email address admin@bvunza.com
    5. Termination of these Terms and/or your account with us, howsoever caused, shall not affect the accrued rights and liabilities of either you or us as at the time of such termination.
  7. Data Protection and Privacy
    1. We will only use any personal information that we may collect about you in accordance with our privacy policy. Our privacy policy is an important part of these Terms and it is important that you read it. By accepting these Terms you also accept and consent to our use of your personal data in accordance with our privacy policy.